Grievance Redressal Process

Nagrik Sahakari Bank Ltd., Raipur

Our grievance redressal process ensures that your concerns are addressed promptly. You can escalate unresolved issues directly to our senior management.

💬
General

General Complaints

For feedback, queries, or general service-related issues. We'll respond within 2 working days.

Send Complaint
🚨
Urgent

Unauthorized Transaction

Report fraudulent or suspicious bank activity immediately for quick investigation and action.

Report Now
Step-by-Step Guide

Nagrik Sahakari Bank Ltd., Raipur

Follow these simple steps to lodge your complaint quickly and securely.

01
🌐

Access Website

Visit the official website of Nagrik Sahakari Bank Ltd., Raipur from your Desktop or Mobile browser.

02
🖱️

Lodge Complaint

Go to the 'Complaint' section and click 'LODGE A COMPLAINT'.

03
📋

Select Type

💬 General 🚨 Unauthorized Transaction
04
📩

Submit & Confirm

Fill the form and click SUBMIT. Confirmation will be sent to your email.

Offline Complaint Process

Nagrik Sahakari Bank Ltd., Raipur

Prefer to connect in person or by phone? Here are all the ways to file your complaint offline.

01
📞

Call Us

Speak directly with our Customer Care team for immediate assistance.

📱 0771-2533997 📱 0771-2229970
OR
02
🏢

Visit Branch

Meet the Branch Manager directly or drop your written complaint in the Complaint Box at your nearest branch.

OR
03
📮

Email or Post

Send us an email or write to the Head Office of Nagrik Sahakari Bank Ltd., Raipur via Speed Post.

📍 Ground Floor,
RDA Building, Main Road
Sharda Chowk
Raipur (C.G.) – 492001